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Brandchat Pricing and Packages

Simply choose a package that suits your organisation's needs. It takes only a few minutes to register.

All our packages come with a 30-day trial period.

Brandchat Packages

Select a package that suits your organisational needs, and start your free 30-day trial today!

All prices are in USD

ACCELERATOR

$19
per month*

  • CORE FEATURES
  • 7 x Support Agents
  • 3 x Chatbots
  • 8 x Brandcast
  • Live Chat Announcements
  • Analytics
  • Website Live Chat
  • Global SLA
  • Ticket Management
  • Fine-tune SLA
  • API Webhooks
  • Standard Support

PROFESSIONAL

$39
per month*

  • CORE FEATURES
  • 15 x Support Agents
  • 10 x Chatbots
  • 16 x Brandcast
  • Live Chat Announcements
  • Analytics
  • Website Live Chat
  • Global SLA
  • Ticket Management
  • Fine-tune SLA
  • API Webhooks
  • Premium Support

ENTERPRISE

$149
per month*

  • CORE FEATURES
  • 50 x Support Agents
  • 25 x Chatbots
  • 30 x Brandcast
  • Live Chat Announcements
  • Analytics
  • Website Live Chat
  • Global SLA
  • Ticket Management
  • Fine-tune SLA
  • API Webhooks
  • Premium Support

NEED MORE?

Contact Us
 

  • CORE FEATURES
  • More Agents
  • More Chatbots
  • More Brandcast
  • Live Chat Announcements
  • Analytics
  • Website Live Chat
  • Global SLA
  • Ticket Management
  • Fine-tune SLA
  • API Webhooks
  • Dedicated Support

All prices quoted are in USD

STARTER PACK: We also offer a FREE Starter pack with 1 Support Agent and 1 Chatbot account. Limited to 1000 chats per month.

Add-ons

Enhance the power of Brandchat with these amazing Add-ons

Brandchat Answers Addon

BRANDCHAT ANSWERSTM
(AI-powered Answers)

from $49.9*
per month; pay annually

AI-Powered answering system that acts as your 24/7 agent, understanding your cutomer's questions and answering it autonomusly.

Brandchat Email 2 Chat Integration

FACEBOOK MESSENGER INTEGRATION

$14.9
per month; pay annually

Receive Facebook and FB Messenger messages directly into Brandchat and reply from there like any other Brandchat message.

Brandchat Email 2 Chat Integration

EMAIL INTEGRATION
(Email-2-Chat)

$14.9
per month; pay annually

Powerful integration add-on for emails. It receives and converts email conversations into real time chat conversations with the sender.

*All prices quoted are in USD
**Facebook and Email add-ons are available for Professional License or above
**AI add-on is available for Enteprise License

Awesome Features With Every Package

Starting with Brandchat is easy. We equip you with these awesome features out-of-the-box

Mobile App for Service Agents

The Brandchat mobile app lets your customer service team respond to and manage questions on the go. The push notifications feature means that your team can respond to pending queries instantly, from anywhere.

Personalised Branding

Customise your customers' Brandchat experience by matching your website's Live chat button and screen interface with your corporate colours.

Web Access Console

In addition to the mobile app, your customer service agents can also login to a dedicated web console to manage their active chats.

Chat Forwarding

Forward chats to any department, at any time. Remain involved in the original chat to monitor the ongoing conversation, or choose to exit it.

Chat Audit

Admins can review the team's chat audits to continuously improve on internal messaging strategy, and preserve for potential dispute resolution.

Chat History

Your customer service agents and admins can view the chat history of anyone who has contacted you via Brandchat.

Auto Closing/ Archiving

Each chat engagement is treated as a ticket that you can "close" or archive. Brandchat allows you to schedule when to auto-archive completed tickets.

Dashboard with Statistics

Complete statistics on incoming chats, time taken to respond, per-agent stats, per-team stats, location based info, and many more!

Get started today

Choose a package best-suited for your business or just click here and you can be up and running in a matter of minutes.

Pay monthly or annually

Brandchat is a subscription-based service. Choose to pay monthly or annually.

24/7 customer support

For selected packages, we provide 24/7 customer support.

If at any time you feel Brandchat is no longer suitable for your business, you may cancel your subscription at anytime. Terms apply*.

Get started today

Register today and enjoy your 30-day FREE trial.